"Muddy Princess Pty Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, register for an event, or engage with us online or in person.
1. What Information We Collect
We collect different types of personal information when you interact with us, including:
- Personal Details: Name, email address, phone number, date of birth, and emergency contact details.
- Payment Information: When purchasing tickets, we collect payment details via a secure third-party payment processor. We do not store your credit card details.
- Event Participation Details: Photos, videos, and any information you provide when signing up for an event.
- Website & Social Media Interactions: IP address, browser type, and browsing behaviour when you visit our website or engage with our social media pages.
2. How We Use Your Information
We use your personal information to:
- Process your ticket purchases and event registrations.
- Send important event updates, confirmations, and reminders.
- Improve our website and event experience.
- Share photos and videos of Muddy Princess events for promotional purposes (we love showcasing the fun!).
- Send promotional emails or offers – but only if you’ve opted in.
3. Sharing Your Information
We never sell your personal data. However, we may share your information with:
- Event service providers (e.g., timing companies, emergency medical teams) to ensure a safe and well-organised event.
- Marketing partners (only if you’ve given us permission to do so).
- Legal authorities if required by law.
4. Cookies & Tracking Technologies
We use cookies to improve your experience on our website. These help us understand website traffic and personalise content. You can adjust your cookie preferences in your browser settings.
5. How We Protect Your Data
Your data security is a priority! We use secure systems and encryption to protect your personal information from unauthorised access or misuse.
6. Your Rights & Choices
You have the right to:
- Request access to the personal data we have about you.
- Ask us to correct or delete your data.
- Opt-out of marketing emails at any time (just hit "unsubscribe").
